Frequently Asked Questions

What services does your print and design studio offer?

At Great North Graphics, we offer a wide range of services to cater to your creative needs. Our offerings include expert graphic design, vinyl vehicle wrapping, professional logo design and branding, window graphics, signage, brochure and flyer design, business card design, and top-quality printing services, installation, and more. We are dedicated to providing you with exceptional solutions that make a lasting impression.

How can I place an order for printing services?

Placing an order for our services is easy. We provide a user-friendly online form to get in touch with our friendly customer support team for personalized assistance. Click here to reach out!

Can you create a custom logo that truly represents my business?

Absolutely! Our talented design team specializes in creating custom logos that capture the essence of your business. We take a collaborative approach to understand your unique vision and values. Through meticulous attention to detail and creative expertise, we craft custom logos that align perfectly with your business goals and leave a memorable impression.

What file formats do you accept for design projects?

We accept a wide range of file formats to ensure flexibility and convenience for our clients. Our preferred file formats include industry-standard options such as Adobe Photoshop (PSD), Adobe Illustrator (AI), and PDF. Additionally, we are adept at working with popular formats like JPEG, PNG, and EPS. If you have specific format requirements or questions, feel free to reach out to our team, and we'll be happy to assist you.

How long does it typically take to complete a design project?

The timeline for completing a design project depends on various factors, including the complexity of the project and our current workload. We understand the importance of timely delivery, and our dedicated team works diligently to ensure your project is completed within a reasonable timeframe. Once we have a clear understanding of your project requirements, we can provide you with an estimated timeline for completion, ensuring transparency and effective project management.

Do you offer expedited printing services for urgent projects?

Yes, we offer expedited printing services for projects with tight deadlines. If you have an urgent project, please let us know, and we'll prioritize your order to ensure swift production and delivery. Please note that additional charges may apply based on the specific project requirements and the requested turnaround time.

Can you ship printed materials to locations outside of your area?

Absolutely! We offer shipping services to various destinations, ensuring your printed materials reach you safely and on time. Shipping costs and delivery times may vary based on the destination and the size of the order. Contact our team for more information on shipping options and rates specific to your location.

What payment methods do you accept?

To make your experience seamless and convenient, we accept a variety of payment methods. You can easily pay for our services using major credit cards, debit cards, cash, and bank transfers.

Can you help with branding and marketing materials for my business?

Absolutely! We understand the importance of cohesive branding and effective marketing materials for your business's success. Our experienced design team can assist you in developing a strong brand identity by creating consistent branding materials such as stationery, packaging, and promotional materials. Additionally, we can help you with marketing collateral such as brochures, flyers, and banners to enhance your brand visibility and leave a lasting impression on your target audience.

Do you provide design and printing services for special events or occasions?

Yes, we provide design and printing services for special events or occasions. Whether it's a wedding, corporate event, trade show, or any other special occasion, our services cater to your unique requirements. From elegant invitations and event programs to eye-catching banners and signage, we'll work closely with you to bring your vision to life and ensure your event materials are of the highest quality.

What is your policy on privacy and confidentiality?

We take your privacy and confidentiality seriously. Any information shared with us during the course of our collaboration is treated with the utmost confidentiality. We have security measures in place to safeguard your data, and we do not disclose or share client information without prior consent.

If you have any more questions, please click here to contact us.